The year came with a lot of challenges, but just like other businesses, we embraced the new normal and weathered the challenges.
Focus & Goals
In staying true to our vision to be Africa’s No. 1 VoIP, Video and Data service provider, we started the year with the goal of expanding our services to other selected locations in Nigeria and some African countries. We started up well until………
We adapted to the New Normal
Change they say is constant. One of the ways to measure the strength of any business is its ability to plan ahead, adapt to changes that may occur and position the business to execute. modified plans when the challenges materialize. Most, if not all countries, were caught unprepared by the COVID-19 pandemic which changed the way we work.
Like most businesses, we had to adapt to the new normal by going remote and adjusting our initial plans It was not a smooth ride but we were able to still achieve a lot in 2020.
We Grew
In the year in review, we experienced growth across our entire portfolio of services.
The following were noteworthy:
· Ghanawifi:
Tizeti’s quest to become number 1 in Ghana got a boost as we expanded to 5 new locations: Adenta, Madina, Spintex, North Kaneshie and Tema.
The expansion allowed us cover the highly populated areas of Accra and Tema and set us up to expand into a new region in 2021.
· WifiCall:
Voice call grew from 3.6 Million minutes in 2019 to 13.5 Million minutes in the year in review. This is an impressive 4x growth in a year. We launched the Version 2 of the WifiCall Voice Calling app for Android and IOS. We also integrated our VOIP service with a leading CRM provider; Freshdesk.
· Expresswifi
The total number of users who have accessed Expresswifi grew to 1.8M in the year in review.
Tizeti was Named 6th Most Innovative Company in Africa
In March, Tizeti was named the 6th Most Innovative Company for 2020 in the African category of Fast Company’s Annual List of the World’s Most Innovative Companies for 2020.
The list honours businesses making the most profound impact on both industry and culture, showcasing a variety of ways to thrive in today’s fast-changing world. This year’s list featured 434 businesses from 39 countries.
Tizeti Exceeds 100,000 GB (100TB Per Day) Data Consumption
In April, Tizeti exceeded a 100,000 Gigabyte a day (100 Terabyte per day) data consumption and continues to set new internet usage records daily. For perspective, some global telcos deliver an average of 1,000TB a day.
Tizeti selects Nokia LTE Fixed Wireless Access solution for high-speed internet services in Nigeria
In September, Tizeti announced that it selected Nokia’s Fastmile Long Term Evolution (LTE) technology to enable us provide superior internet services to over 1 Million subscribers in Port Harcourt, Edo and Ogun in Nigeria. Tizeti will deploy Nokia’s AirScale Base Station TDD-LTE and Fastmile Fixed Wireless Access (FWA) gateways to deliver premium internet and Virtual Private Network (VPN) services to Residential, Small and Medium Enterprises (SMEs). The solution will also enable us deliver a more robust, high-speed internet service to subscribers and the flexibility to seamlessly evolve to 5G Fixed Wireless Access when needed.
Tizeti Expands Internet Access with Cambium Networks Wireless Technology
In October, Cambium Networks a leading global provider of wireless networking solutions, announced that it is supplying Tizeti Network Limited, Nigeria’s leading public Wi-Fi operator, with an end-to-end wireless fabric solution. Cambium will help Tizeti expand its ISP operations in Africa’s most populous nation and meet customers’ increased demand for quality and high-speed connectivity, which has been accelerated by the COVID-19 pandemic. Cambium equipment will also be deployed in Ghana, as Tizeti expands its Express Wi-Fi coverage.
Customer Relations
In December 2020, we organized a promo for our existing customers to show them how much we care about them during the holiday season. The grand prize was a brand-new PS 5 which was surprisingly won by a family of gamers, The Olawuyi’s. Watch the gift presentation video here.
Final Word
As we continue in the quest at achieving our set ‘Bigger, Bolder and Better’ goals, we wish to reiterate our commitment to providing you with the best data, voice service.
Cheers to a more rewarding 2021.
